Our implementation process has many phases to ensure your needs are met with the utmost accuracy and training. Our phases of service include rollouts, staging, installs, training, and logistics.
Rollouts
When it comes to technology rollouts, we can provide customers with a completely customized, scalable solution. No rollout is too big or too small for MSA Systems, Inc. A dedicated, experienced project management team will be assembled to coordinate all logistics and daily functions needed to plan and perform a successful custom rollout. From equipment delivery, staging, testing, installation and system integration to asset management/tracking and project reporting, our project management team will serve as the single point of contact.
Testing
To ensure a smooth, timely rollout, while maintaining a consistent, quality product, MSA Systems, Inc. provides various staging and testing services. Some of these services include:
- Receiving & storing inventory from all vendors and manufacturers
- Perform customer defined configuration(s)
- Record serial numbers and report damaged equipment
- Application software loading
- Run performance testing according to specifications and requirements
- DOA management
- Real-time asset tracking
- Repackage and ship equipment to scheduled locations
Installs
MSA Systems, Inc. can manage all aspects of any installation or deinstallation project. Installation or deinstallation projects may be customized to meet your needs. Whether the project requires installs to be pre-scheduled or scheduled off-hours, MSA Systems, Inc. can accommodate. The capacity of our onsite field staff allows us to perform many successful multi-site installs nationwide.
Our service experts will configure, stage, test and load applications prior to installation to maximize equipment performance and minimize operational disruptions. Training on the proper operation and application of newly installed equipment may also be provided.
- Pre-scheduled Installs
- Off-hours Installs
- Configuration
- Stage/Test
- Application Loading
- System Integration
- Project Tracking & Reporting
Training
New or upgraded equipment often means an increased work load and learning curve for your business. MSA Systems, Inc. understands that in order to truly realize the benefits of this technology and to keep it working optimally, users must be trained properly on the functionality and features of the equipment. We have various training programs in place to educate staff in equipment and application operation. Whether you choose onsite training or webinar training, rest assured, your staff will be properly educated on using your equipment.
